FAQ



How can I contact Kimono Jo?

You can simply email us at kimonojo.la@gmail.com where our customer service team will be happy to help you with whatever you need!

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Where is Kimono Jo located?

We are based in Los Angeles, California.

How can I track my order?

Once your order has shipped, you will receive an email with tracking information (within 1-2 days).

Can I ship to multiple addresses? 

No, in order to ship to multiple addresses, you will need to create a separate order for each address.